Construction Technical

We are currently searching for an experienced Sales Advisor, for our client a highly successful housing developer that has experienced steady growth and has established themselves as a leading name in the Residential market. Their project is based in the York area, making this a great opportunity for an individual in the area looking for a local opportunity. We are looking for a passionate individual with a strong track record in delivering exceptional projects on time and on budget.

Role duties:
Escort visitors around the Sales complex and ensure they are fully informed.
Receive telephone enquiries from potential customers and provide appropriate information.
Maintain contact with potential customers through regular updates of promotions.
Maintain regular contact with existing customers on all aspects of the process.
Follow the standard follow-up procedure with customers 21 days after legal completion.
Receive complaints/issues/concerns from customers and ensure that appropriate action is taken to address them.
Liaise with the Sales Manager to understand targets.
Close sales by completing the reservation form and taking reservation deposits.
Sell the benefits of, and advise customers to use, the company recommended solicitor and financial advisor
Deal with banks, building societies, solicitors and estate agents in a confident and professional manner in order to progress each sale to exchange of contracts in 6 weeks and then through to legal completion.

We are currently searching for New Build Senior Sales Advisor, on behalf of top 10 UK Housebuilder growth and has established themselves as a leading name in the Residential market. This a great opportunity for an individual in the area looking for a local opportunity. We are looking for a passionate individual with a strong track record in delivering exceptional projects on time and on budget.

Duties:

• Maximise profits by achieving new home sales, as well as Extras to suitable clients in line with agreed targets e.g. legal completions, average selling price
• Look after all prospective/existing purchasers in a welcoming, professional and efficient manner, delivering exceptional customer service
• Provide weekly management internal reports and updates to line management
• Take responsibility for maintaining the presentation of show homes, completed product and the sales office to the agreed standard, and ensure that adequate on-site and off-site signage is maintained
• Maintain effective relationships with relevant internal colleagues and external contacts, in particular, Sales Manager and Site Manager
• Contribute PR/marketing proposals to Sales Manager
• Conduct local and market research, and competitor analysis in line with OFT guidelines in order to demonstrate up to date and extensive knowledge and awareness of the local area, amenities and current market
• Compile competitor reports on behalf of Sales Manager as requested
• To research marketing potential as requested by Sales Manager
• Be seen as a mentor to under performing sites/Sales Advisers - to troubleshoot / offer solutions /work shadow
• To handle complaints as requested by Sales Manager
• To deputise for Sales Manager absence e.g. holidays/rota days off - to attend meetings on behalf of their behalf, e.g. Divisional meetings / sales reporting/ staff challenges etc.
• To train new Sales Advisers - and mentor them on going until full Sales Adviser standard is achieved
• To be a champion of Employee engagement- canvassing views of Sales Advisers and offering solutions
• To champion group and divisional initiative's/supporting any change implementation

SKILLS:

• Proven track record working within a sales environment
• Previous sales experience working within New Build housing is essential
• Excellent communication skills
• Ability to overcome objections
• Can interact at all levels
• Commercial thinker and results driven
• Ability to direct collaboration among functional team

Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

TSR are looking for a Site Manager to join an organisation based in Liverpool. This is a temporary contract for 12 months.

The role:

- Cat A and Cat B fit out

- Managing a range of trades

- Ceiling/partitioning work

The person:

- Must have SMSTS

- Must have First Aid

- PASMA (preferred)

- Must have relevant CSCS card

- Ceiling/partitioning background (preferred)

Reference ID: VPSM

Contract length: 12 months

Job Types: Full-time, Temporary

Salary: £18.00 to £20.00 /hour

TSR are looking for a Project Manager to join an organisation based in Liverpool. This is a temporary contract for 12 months.

The role:

- Cat A and Cat B fit out

- Managing a range of trades

- Ceiling/partitioning work

The person:

- SMSTS

- First Aid

- PASMA (preferred)

- Must have relevant CSCS card

- Ceiling/partitioning background (preferred)

- Must have experience working on similar projects

Reference ID: VPCPM

Contract length: 12 months

Job Types: Full-time, Temporary

Salary: £20.00 to £24.00 /hour

We are currently searching for New Build Sales Advisor, on behalf of top 10 UK Housebuilder growth and has established themselves as a leading name in the Residential market. This a great opportunity for an individual in the area looking for a local opportunity. We are looking for a passionate individual with a strong track record in delivering exceptional projects on time and on budget.

DUTIES & RESPONSIBILITY:
·Escort visitors around the Sales complex and ensure they are fully informed.
·Receive telephone enquiries from potential customers and provide appropriate information.
·Maintain contact with potential customers through regular updates of promotions.
·Maintain regular contact with existing customers on all aspects of the process.
·Follow the standard follow-up procedure with customers 21 days after legal completion.
·Receive complaints/issues/concerns from customers and ensure that appropriate action is taken to address them.
·Liaise with the Sales Manager to understand targets.
·Close sales by completing the reservation form and taking reservation deposits.
·Sell the benefits of, and advise customers to use, the company recommended solicitor and financial advisor.
·Deal with banks, building societies, solicitors and estate agents in a confident and professional manner in order to progress each sale to exchange of contracts in 6 weeks and then through to legal completion.

SKILLS:
Proven track record working within a sales environment
Previous sales experience working within New Build housing is essential
Excellent communication skills
Ability to overcome objections
Can interact at all levels
Commercial thinker and results driven
Ability to direct collaboration among functional team

Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Opportunity

We are currently searching for an experienced Site Manager for our client, a highly successful housing developer that has experienced steady growth and has established themselves as a leading name in the Residential market. We are looking for a passionate individual with a strong track record in delivering exceptional projects on time and on budget. 

This position is for a brand-new development in the Lincon area. On offer for the successful Site Manager is a basic salary between £50,000 - £58,000 + Car/Allowance + Benefits.

Role duties:

Reporting to our client's Contracts Manager, your responsibilities will include but not be limited to;

• Ensure that the programme deadlines are achieved
• Assist the contractors and subcontractors to ensure they have a full understanding of the required program dates
• Ensure that all building operations are carried out in line with current health and safety standards and that all method statements and risk assessments have been reviewed and checklists completed
• Conduct and monitor toolbox meetings, health & safety training, including site inductions and site training are conducted as necessary
• Ensure that all works are carried out to the highest standards of quality
• Assess the quality of work at all stages

Benefits

• Housing Developer based in the West Midlands
• Established and reputable developer
• Competitive salary + package

Skills, Qualifications & Attributes required;

• Previous new build housing site management experience
• SMSTS & First Aid
• Have excellent communication and problem-solving skills

Applications 
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Opportunity

TSR have an opportunity to join one of the fastest growing privately-owned house builders in the UK based in the Midlands. They are searching for New Homes Sales Advisors to join one of their sites in Milton Keynes with further sites in the local area, on offer is a competitive basic salary up to £26,000 + OTE CIRCA £70,000 +

As New Homes Sales Advisor working for an award-winning reputable privately-owned housing developer you will have endless opportunities to progress within the company where they will provide you with all the training needed to reach your personal and professional goals.

Role duties:

• Achieving targets for sales of new homes off-plan & in build
• Providing a first-class customer journey to customers
• Promoting solicitors & mortgage advisors ensuring a smooth process of purchase
• Working alongside a part-time Sales Advisor

Benefits

• A commission structure like no other, where you can earn in excess of £70,000
• A company who treat their staff with the utmost respect
• Uncapped commission with achievable targets
• Award-winning growing reputable privately-owned developer

Skills, Qualifications & Attributes required;

• New Homes Sales Advisor with a developer
• Friendly, sales driven & self-motivated
• Excellent customer service skills
• Valid licence and own car

Applications

If you feel that you have the relevant experience to be successful in this Sales Advisor position and would like to find out more, please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Opportunity

We are currently searching for an experienced Site Manager for our client, a highly successful housing developer that has experienced steady growth and has established themselves as a leading name in the Residential market. We are looking for a passionate individual with a strong track record in delivering exceptional projects on time and on budget. 

This position is for a brand-new development in the Lincon area. On offer for the successful Site Manager is a basic salary between £50,000 - £58,000 + Car/Allowance + Benefits.

Role duties:

Reporting to our client's Contracts Manager, your responsibilities will include but not be limited to;

• Ensure that the programme deadlines are achieved
• Assist the contractors and subcontractors to ensure they have a full understanding of the required program dates
• Ensure that all building operations are carried out in line with current health and safety standards and that all method statements and risk assessments have been reviewed and checklists completed
• Conduct and monitor toolbox meetings, health & safety training, including site inductions and site training are conducted as necessary
• Ensure that all works are carried out to the highest standards of quality
• Assess the quality of work at all stages

Benefits

• Housing Developer based in the West Midlands
• Established and reputable developer
• Competitive salary + package

Skills, Qualifications & Attributes required;

• Previous new build housing site management experience
• SMSTS & First Aid
• Have excellent communication and problem-solving skills

Applications 
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

TSR are currently recruiting for an established Customer Care Coordinator to join our client, a hugely successful National Housing Developer

Your responsibilities will be to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships.

Your main duties will include:

• To liaise with all customers and sub-contractors to establish an excellent after sales/maintenance response to all complaints / queries.
• To be professional, courteous and punctual in all dealings with customers and our external partners.
• Ensure all remedial works are monitored and that all relevant work is completed to the required standard within the agreed timescales.
• Liaise with customers, suppliers, site managers and sub-contractors to ensure that all associated works are carried out at agreed times.
• Ensure all materials and Labour that is required is available prior to works starting.
• Ensure the customer care / after sales image by personally contacting customers two weeks after legal completion to ensure the customer is happy and satisfied.
• Plan and monitor the work of the customer care supervisor in advance to ensure continuation of work.
• Liaise with Site Managers, Contracts Managers and Construction Director prior to arranging any meetings with customers for the Customer Care Manager.
• Produce all relevant documentation relating to customer care accurately and in a timely manner.
• Responsible for updating COINS system in a timely and efficient manner to ensure accuracy of customer database.
• Responsible for collating / maintaining the 28 day customer care questionnaire.
• Maintain an efficient, effective filing system.
• Monitor and report to the Customer Care Manager the performance of the sub-contractors.
• Report any continually occurring problems encountered by the Customer Care Manager to ensure these can be rectified and the source of the problem identified.
• Effectively liaise with management, maintenance supervisor, sub-contractors and suppliers to ensure minimum response times to customer care issues.
  
   

The ideal candidate will have:

• Interpersonal skills and a professional attitude to work
• Excellent verbal and written communication skills
• Experience of planning, organising and prioritising individual workload
• Confident with ability to communicate and influence at all levels
• Self motivated
• Resilient
• Enthusiastic
• Understand the importance of building relationships and collaborative working

Applications 
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

TSR are delighted to be working on behalf of a Top 5 new build housing developer based in Castle Bromwich Birmingham.

We are recruiting for a Sales Administrator to join the team on a fixed term contract for 11 months initially.

This is an excellent opportunity for someone to get valuable experience in a booming industry.

There will be opportunity to move internally should roles become available.

This a great team to be joining with a good office environment.

To be successful in your application for this role you will need the following:

• Strong communication skills
• Experience using a CRM system
• GCSE Math & English or equivalent
• Good knowledge of all Microsoft office packages including Word, Excel & Outlook

The role is Monday – Friday 8:30 -5pm

The salary will be £18,000 - £20,000