TSR Partnership are seeking a Customer Care Manager to work for a leading 5 star Housebuilder in Rugby
The Customer Care team make sure home buyers receive the very best care following their home buying experience.
Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help.
More importantly than that though, is your passion for quality and professionalism. Reporting to the Head of Customer Care, to efficiently and effectively improve and be responsible for the delivery of Customer Care within the Division.
To implement the Group's policies and procedures in relation to Customer Care, and to meet and maintain quality assurance standards. To contribute towards the Division meeting its Customer satisfaction targets, and to manage all post-occupation customer-related issues through to resolution via the Customer Care team.
You will be expected to:
To be successful in the role, we are looking for:
An amazing opportunity to work with a leading house builder who are passionate about the quality of their homes and the service they deliver to their customers.
You can also use your social account to sign in. First you need to:
Accept Terms & Conditions and Privacy Policy