Tenant Liaison Officer

41870
£ 13 - 14 per hour
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Jack Parker Graduate Resourcing & Recruitment Consultant

Job Description

Job Title: Tenant Liaison Officer - Social Housing

Location: Yorkshire and the Humber, West Yorkshire, Leeds

Job Type: Temporary, expected to work Full-Time hours

Primary Industry: Construction

Salary: £13 - £14 Per hour

Job Description:

Job Duties:

  • Act as the primary point of contact for tenants within the social housing project
  • Coordinate and facilitate communication between tenants and the Engineering team
  • Address tenant inquiries, concerns, and complaints in a professional and timely manner
  • Ensure that tenants are informed of any upcoming construction activities that may impact them
  • Work closely with the project team to ensure tenant satisfaction and compliance with project requirements

Required Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong organisational skills and attention to detail
  • Previous experience in a similar role within the construction industry

Education: A relevant qualification in a related field

Experience: Minimum of 2 years in a tenant liaison or similar role

Knowledge and Skills:

  • Understanding of construction processes and terminology
  • Ability to resolve conflicts and address tenant concerns effectively
  • Proficiency in Microsoft Office suite

Preferred Qualifications:

  • Health and Safety certification
  • Experience working with social housing tenants

Working Conditions:

  • Office-based with regular site visits
  • Full-time hours, with occasional evening or weekend work required
  • Temporary position with the possibility of extension
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