Are you experienced in Customer Service, Planning and Scheduling in the property or construction sector? Looking for a new role in a growing company who can offer you plenty of chance to progress in your career? Then this role might be for you.

TSR are recruiting for a Customer Care Coordinator for our client, a well-established, industry leading Housebuilder who have had a position arise in their after sales team.

As a Customer Care Coordinator you will:

• Be the first point of customer contact to log and report property defects
• Prepare and provide defects reports
• Liaise regularly with sub-contractors and suppliers to ensure remedial works have been carried out
• Manage the diary of the in-house technicians
• Ordering materials
• Coordinating works
• Processing invoices for supplier payments
• Keeping the in-house database up to date

In return you will receive a salary of up to £25,000 based on experience amongst other benefits.

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable v5_candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

TSR are currently working with a high-end, new build housing developer who are looking to recruit an exceptional v5_candidate to run their Customer Care department.

Duties

• Support and work alongside the Operations Director to provide efficient, effective, high quality and customer focused after sales and maintenance service within the Customer Care department

• To grow a strong Customer Care Team

• Ensuring customer care experience is represented in all aspects of operational delivery

• Ensure that the Customer Care team are trained and motivated to deliver the best customer service

• Handle and resolve high level / difficult customer complaints and feedback the results of inspections and audits to the site team and senior management

• Analyse and monitor the customer profile and associated customer needs

• Development of truly breakthrough customer experiences which are aligned to the future needs of our customers and the business

• To review our current processes and ensure that they are being used to maximise our opportunities

• Work closely with product development team to ensure that future development aligns with customer expectations

• Develop relationships with colleagues and senior stakeholders within all regions to ensure development and delivery of consistently great customer experiences into the business

• Develop your team members by enabling and motivating them to be the best that they can, building a strong talent pipeline to support the growth of the Business, completing Talent Mapping and Succession Planning bi-annually ahead of the mid-year and year-end Performance Development Reviews and discussing the outputs in these meetings

In return you will receive an attractive salary of £40,000 per annum + car allowance + company benefits.

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable v5_candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Are you experienced in Customer Service, Planning and Scheduling in the property or construction sector? Looking for a new role in a growing company who can offer you plenty of chance to progress in your career? Then this role might be for you..

TSR are recruiting for a Customer Care Coordinator for our client, a well-established, industry leading Housebuilder who have had a position arise in their after sales team.

As a Customer Care Coordinator you will:

• Be the first point of customer contact to log and report property defects
• Prepare and provide defects reports
• Liaise regularly with sub-contractors and suppliers to ensure remedial works have been carried out
• Manage the diary of the in-house technicians
• Ordering materials
• Coordinating works
• Processing invoices for supplier payments
• Keeping the in-house database up to date

In return you will receive a salary of up to £24,000 based on experience amongst other benefits.

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable v5_candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

We are looking for a New Homes Legal Executive to join our client, a highly successful regional housebuilder, to effectively administer and co-ordinate all legal processes.

As a Legal Executive you will be responsible for:

• To effectively administer and co-ordinate all aspects of the legal process of house sales ensuring the delivery of key targets.
• To understand, implement and adhere to SHEQ policy and strategy.
• Check information is accurate on reservation forms, plot schedules, progression sheets and customer profiles.
• Monitor the progress of all reservations through to legal completion.
• Provide forecast of contracts and legal completions.
• Update sales system with new reservations.
• Serve notice to appointed solicitor when plots complete and issue final accounts to the solicitor for completion.

You must have the following:

• Preferably worked within a legal background prior.
• Flexible and agile approach.
• Enthusiastic and self-motivated attitude.
• Skilled in relationship building.
• Excellent level of maths and English, verbal and written communications.
• High level of literacy and computer illiterate.
• Able to work on own initiative.
• Ability to meet deadlines.

In return you will work 37.5-hours per week Monday to Friday and receive a basic salary of £20,000 - £24,000 per annum.

TSR are recruiting for an experienced New Homes Sales Advisor to join our client, a leading 5* UK Housebuilder for a development based in the Northwest.

As a New Homes Sales Advisor, you will be responsible for:

• Proactively selling New Homes via following up leads and booking viewing appointments
• Track and respond to all leads an enquiries
• Showing potential clients around properties
• Controlling the sales process and liaising with mortgage consultants and solicitors to ensure a smooth sale
• Negotiating and securing sales
• Ensuring potential buyers are financially qualified
• Update internal CRM systems

You must be the following to be successful in this role:

• Target driven individual
• Previous experience of selling New Homes preferred but not essential
• Able to self-motivate and work independently
• Have a full clean driving license and use of own car
• Be well presented at all times
• Have exceptional written and verbal communication skills
• Customer Service experience

In return you will receive a basic salary of £23,300 and be on an attractive commission structure of £30,000 OTE, plus other company benefits.

Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.
Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable v5_candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.
TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence

We currently seek Joiners to join an existing team on a site in Ellesmere Port, Cheshire. This is a long term contract starting immediately.

Role

• 1st and 2nd fix joinery working on modular builds

Site hours: Monday to Friday 7am - 5pm

Pay rate: £19/hr 

Duties and key skills

• Follow and promote a safe working practice.
• A practical and hands on approach.
• Organised and able to follow instructions.

v5_candidates must posses a valid cscs, full ppe and own tools.

Please APPLY now or for more information please call Jess/ Tayla on 0115 837 0500.

TSR are currently recruiting for Electricians to join an existing team on a project Skelmersdale - WN8. This is an ongoing contract starting immediately.

Duties include: Wiring up Modular Builds

Site hours: 10 hour days, generally 7am -5pm

Duration: Long term 

Parking available on site

v5_candidates must have JIB gold card, full PPE and their own tools.

Please APPLY now or for more information call Jess/Tayla on 01158370500.

TSR are working in partnership with a leading UK House Builder looking to recruit a Technical Coordinator

From a House Building background you will be responsible for ensuring that all technical information, drawings/details, services/suppliers enquiry letters, quotations and acceptances, technical approvals/agreements (S104 & S38, etc) and on-site service connections are issued and received in accordance with all statutory and planning approval requirements in line the agreed drawings, specifications, build and sales programmes and budget requirements covering foundations, all main services, roads and sewers, drainage, earthwork plans, boundary details, street scene and technical design and health & safety requirements and plans.

·Knowledge of all CAD software

·LABC/NHBC regulations

·Background in Technical or Engineering

·House building experience

In return you will be joining a growing company who have established themselves as a leader in their field, paying a salary of up to £45,000 plus package.

Applications

If you feel that you have the relevant experience to be successful in this Sales Advisor position and would like to find out more, please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable v5_candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.