Tenant Liaison Officer New

Job Description

Job Title: Tenant Liaison Officer (TLO) - Fire Safety Project

Location: Swansea
Contract Type: Temporary (approx. 58 weeks)
Start Date: End of April 2025

We are currently seeking a Tenant Liaison Officer (TLO) to support a residential fire safety project in Swansea, involving the installation of fire alarms and fire doors.

Key Responsibilities:

• Acting as the main point of contact between residents and the project team

• Coordinating access for works and scheduling appointments

• Handling resident queries and concerns with professionalism

• Providing regular updates to both tenants and site management

• Ensuring minimal disruption to residents during works

Requirements:

• Previous experience in a TLO or customer-facing role within construction or housing

• Excellent communication and organisational skills

• Ability to work independently and as part of a wider site team

This is a great opportunity to be part of a meaningful project improving fire safety in residential properties.

To apply, please submit your CV and a member of our team will be in touch.